Contact Us
Get In Touch
We're here to help! If you have any questions, concerns, or feedback, please don't hesitate to reach out to us.
Our Office
Level 24, Boulevard Plaza Tower 1, Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai, UAE
Phone Number
+971 52 123 4567
Email Address
Working Hours
Sunday - Thursday: 9:00 AM - 6:00 PM
Friday - Saturday: 10:00 AM - 2:00 PM
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Frequently Asked Questions
How long does it take for a recharge to be processed?
+Most recharges are processed instantly. In rare cases, it might take up to 5-10 minutes due to network congestion or system maintenance.
What payment methods do you accept?
+We accept all major credit and debit cards, Apple Pay, Google Pay, and bank transfers.
Is there a minimum or maximum recharge amount?
+The minimum recharge amount is 5 AED and the maximum is 1000 AED per transaction.
What should I do if my recharge fails?
+If your recharge fails, the amount will be refunded to your account within 7 business days. You can also contact our customer support for assistance.