1. Introduction

Mobile Recharge AE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile recharge services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

Personal Information: We may collect personal information such as:

• Name, email address, phone number, and other contact details
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Mobile numbers for recharge purposes

Non-Personal Information: We may also collect non-personal information such as:

• Browser type and version
• Operating system
• IP address
• Device information
• Usage data (pages visited, time spent on pages, etc.)

3. How We Collect Information

We collect information through:

• Direct interactions (when you create an account, make a purchase, or contact us)
• Automated technologies (cookies, web beacons, tracking technologies)
• Third-party sources (payment processors, identity verification services)

4. How We Use Your Information

We use your information for various purposes, including to:

• Process and fulfill your mobile recharge requests
• Create and manage your account
• Process payments and prevent fraud
• Communicate with you about your transactions, account, or customer service inquiries
• Send you marketing communications (with your consent)
• Improve our services and develop new features
• Analyze usage patterns and trends
• Comply with legal obligations

5. Disclosure of Your Information

We may share your information with:

• Telecommunications operators to process your recharge requests
• Payment processors to facilitate transactions
• Service providers who assist us in operating our business
• Legal authorities when required by law or to protect our rights
• Business partners with your consent
• Affiliated companies or potential buyers in the event of a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure Socket Layer (SSL) technology
• Regular security assessments
• Access controls and authentication procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate or incomplete information
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent

To exercise these rights, please contact us using the details provided at the end of this Privacy Policy.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws than your country of residence.

We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on our website with the effective date clearly displayed.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Phone: +971 52 123 4567

Address: Level 24, Boulevard Plaza Tower 1, Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai, UAE